Frequently asked questions

From uploading a drawing to downloading your files.

Getting started

What is PartWork.ai?

AI-powered CAD for real parts. Convert an engineering drawing into a 3D model with Drawing to CAD, or describe a part in plain English with Text to CAD in the Studio. Either way you get a real STEP solid.

Do I need CAD experience?

No. Upload a drawing or describe the part; you get files your machine shop, CAD package or 3D printer can use.

Is the STEP file a real, editable 3D model?

Yes. It is a solid, not a mesh or flat 2D lines, so Fusion 360, SolidWorks, Onshape, FreeCAD or any instant-quote service can open and edit the file.

Drawing to CAD

How does converting a drawing work?

Four steps, all by email and in your browser:

  1. Upload. Click Convert a drawing, enter your email and drop in a PDF or image of your drawing. A free check confirms we can build the part.
  2. Preview. When your part is ready, we email you a link to its preview page: the 3D model to look around, and a quality report checking every dimension against your drawing.
  3. Buy. If the model is right, click Buy this 3D Model. Your price is on the button: one payment, secure checkout, no subscription.
  4. Download. A second email links to your download page: the STEP file in millimetres and inches, the STL, and the quality report as a PDF. Your files stay available for 12 months.

Do I see the 3D model before I pay?

Yes. The preview page shows the 3D model and the quality report first. Nothing is charged until you choose to buy.

How do you check the model against my drawing?

Every view on your drawing is compared with the same view of the model, and every dimension is checked. The quality report shows the result on your preview page. If the drawing leaves something out, our AI will reach out and ask you.

Which drawings can you convert?

Any drawing of a single part, as a PDF (2 pages max), JPG or PNG up to 10 MB. Old prints, scans and photos work if the views and dimensions are legible. Assemblies, freeform surfaces and drawings with missing views are not supported yet; the free check tells you before you pay.

What files do I get?

A STEP file in your drawing’s units and another in the other units (millimetres or inches), an STL for 3D printing, and a quality report as a PDF that checks every dimension on your drawing against the model.

How long can I download my files?

Your download page stays available for 12 months after you buy. Keep your own copy of the files.

What if something on the model is wrong?

You see the model and the quality report before you buy, so check them first. If you find a problem after buying, email support@partwork.ai and we will look into it.

Pricing and payment

How much does it cost?

A drawing is a one-time payment per part, priced by how much is on the drawing, and shown before you pay. The Studio starts with free trial credits. No subscription for either; see the pricing page for details.

How do Studio credits work?

Each modelling step in the Studio costs credits, shown before the step runs. Trial credits are free; after that you buy packs as you go, and credits never expire.

I have a lot of drawings. Is there volume pricing?

Yes. Email support@partwork.ai with how many drawings, what kind of parts and when you need them, and we will quote the batch.

Text to CAD and the Studio

What can I do in the Studio?

Describe a part in plain English and the Studio builds it as solid geometry with exact dimensions. Change it by chat, then export STEP, STL or 3MF. It works on phone, tablet and desktop.

Can I open a CAD file for free?

Yes. Upload and view STEP, STL, OBJ, IGES, BREP, DXF or GLB files free in your browser. Sign up (free) to download a converted file.

Privacy

Are my drawings kept private?

Yes. Your drawing is never used to train AI and never sold, and it is deleted after 90 days, or sooner if you ask.

What happens to my Studio designs?

Your designs and prompts are never used to train AI and never sold. Parts you make stay in your account, and files you upload to the Studio are deleted after 30 days.

Still have a question?

Email support@partwork.ai. For help using the Studio, see the Studio help.

Convert a drawingOpen the Studio